49bt Privacy Policy
Your personal information is completely safe with us. 49bt protects your privacy using SSL encryption and strict data protection practices.
Introduction and Purpose
1 Introduction
49bt ("we", "our", "platform") is a trusted online betting and casino service operated for players in Bangladesh. We place the highest importance on the privacy of our users ("you", "member") and are committed to protecting your personal information.
This privacy policy explains what information 49bt collects, how that information is used, who it may be shared with, and how you can maintain control over your information. This policy applies to our website 49bt.cam.
2 Scope of This Policy
This privacy policy applies to the following situations:
- When browsing the 49bt website
- During account registration and login
- During deposit and withdrawal transactions
- While playing games and engaging in game-related activities
- When contacting customer support
- When participating in promotional offers and bonuses
What Information We Collect
1 Information You Provide Directly
When you open an account with 49bt or use our services, we may collect the following information:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Residential address
- National ID or passport details (for identity verification)
- Payment method information (bKash, Nagad, Rocket, Upay account numbers or bank account details)
- Messages sent to customer support and records of communication
2 Automatically Collected Information
Some information may be collected automatically when you visit our website:
- IP address and device type
- Browser type and version
- Operating system information
- Website usage patterns and page visit history
- Login time and session duration
- Data collected through cookies and similar tracking technologies
3 Financial Transaction Information
During deposit and withdrawal processes, we store transaction details, amounts, timestamps, and summary information about the payment method used. This information is necessary to prevent money laundering and ensure financial security. We never store full payment card numbers or banking passwords.
Purpose of Information Use
1 Service Operations
The information you provide is used for the following purposes:
- Creating, verifying, and managing accounts
- Processing deposits and withdrawals
- Providing bonuses and promotional offers
- Storing and displaying gaming history
- Determining VIP status and providing rewards
- Technical support and customer service
2 Security and Compliance
Your information is used to ensure the security of our platform:
- Detecting and preventing fraud and fraudulent activity
- Preventing the creation of multiple accounts
- Preventing access by minors (under 21)
- Implementing responsible gaming policies
- Complying with anti-money laundering (AML) regulations
3 Service Improvement and Communication
We use your information to improve the quality of our services and stay in touch with you — for example, to send important account notifications, transaction confirmation messages, information about promotional offers (with your consent), and notices about changes to our services.
Sharing and Disclosure of Information
1 Sharing Information with Third Parties
49bt does not sell your personal information. However, information may be shared in a limited way in the following cases:
- Payment processors: Information necessary to complete transactions with bKash, Nagad, Rocket, Upay, and banking partners.
- Game providers: For conducting gaming activities with Pragmatic Play, Evolution Gaming, Spribe, JILI, and other authorised game providers.
- Identity verification services: With authorised verification organisations to complete the KYC (Know Your Customer) process.
- Technology service providers: With technology partners who assist in website operations and server maintenance.
2 Legal Requirements
In the following situations we may be required to share information with relevant authorities:
- Upon receipt of a court order or legal notice
- To assist law enforcement agencies in investigations
- To comply with anti-money laundering laws
- In matters related to national security
In such cases we will disclose only the information legally required and will make reasonable efforts to notify you in advance where possible.
Cookies and Tracking Technologies
1 What Cookies Are and Why They Are Used
Cookies are small data files stored in your browser. 49bt uses cookies for the following reasons:
- Essential cookies: Required for keeping login sessions active, security verification, and running core functions.
- Functional cookies: To remember your preferences, language settings, and personalised experience.
- Analytics cookies: To understand which sections of the website are used most and to improve our services.
2 Managing Cookies
You can manage cookies from your browser settings — the option to accept or reject cookies is available in all modern browsers. Please note that disabling essential cookies may prevent some core website functions — such as login and payment — from working correctly.
Data Protection and Security
1 Technical Security Measures
49bt applies industry-standard security technologies to protect your information:
- SSL Encryption (SSL/TLS): All data transmission between the website and server is encrypted.
- Database encryption: Stored sensitive information is kept in encrypted form.
- Firewall protection: Multi-layered security measures to prevent unauthorised access.
- Regular security audits: Periodic reviews to identify and address system vulnerabilities.
- Access controls: Only authorised staff have access to limited information on a need-to-know basis.
2 Data Retention Period
We retain your information for as long as your account is active or as needed to provide services. Even after an account is closed, financial transaction records may be retained for a specified period due to legal and regulatory requirements. Personal information is securely deleted once its retention period expires.
3 Response to a Data Breach
If a data breach occurs that may affect your information, we will notify the relevant regulatory authorities in a timely manner and send notifications to affected users. We will take immediate remedial action to limit the damage to the best of our ability.
User Rights
1 Your Rights Over Your Information
As a member of 49bt, you have the following rights:
- Access: The right to know what information we hold about you.
- Correction: The right to request correction of inaccurate or outdated information.
- Deletion: The right to request deletion of your information in certain circumstances (within the limits of legal obligations).
- Objection to processing: The right to object to the use of your information for specific purposes.
- Unsubscribe from promotional communications: The right to stop receiving marketing messages.
- Data portability: The right to receive information held about you in a commonly used format.
2 How to Exercise Your Rights
If you wish to make any request regarding your information, please contact our customer support. After verifying your identity, we will respond to your request within a reasonable time. In some cases, complete deletion may not be possible due to legal obligations — in such cases we will explain the reason.
Protection of Minors
1 Age Restriction
49bt's services are for individuals aged 21 and above only. We do not intentionally collect personal information from any minor. Age verification is mandatory at the time of account registration, and if we become aware that a minor has used our services, that account will be closed immediately and the associated information will be securely deleted.
Policy Changes and Updates
1 Notice of Changes
49bt reserves the right to change or update this privacy policy at any time. If any significant changes are made, we will notify you in the following ways:
- By publishing a notice on the website
- By sending a message to your registered email address
- By displaying a notice at login
Continuing to use the service after changes have been made will be considered as your consent to the updated policy. If you do not agree to the updated policy, you may request to close your account.
2 Effective Date
This privacy policy became effective in 2026 and remains in force from the date published on the website. In case of any conflict with a previous version, the most recently published version will apply.
Contact Us
1 Privacy Requests
If you have any questions about this privacy policy, wish to make a request regarding your information, or want to file a complaint, please contact us:
We generally try to respond to your request within business days. For complex matters it may take a little longer, but we will keep you updated.
Our Commitment
- Your information will never be sold
- SSL encryption is always active
- Data access is always controlled
- Only information necessary for the service is collected
- Your rights are respected
- Support in Bengali is always available
Play safe, play with confidence
49bt places the highest importance on your privacy. Your information is secure on our platform, transactions are safe, and the experience is trustworthy. If you have any questions, our 24/7 live chat support is always ready.